Shipping policy

Shipping: We cannot guarantee or estimate delivery dates or times, depending on the shipper used for your state some deliveries can take longer to arrive. Upon Delivery, an adult of the age of 21+ must be present to take delivery, if not the delivery will be re-attempted before being returned back to us. If delivery is unsuccessful due to the customer refusing the package or being unavailable to sign for the package after three attempts, they will be refunded for the cost of the product, minus the cost of shipping and an additional $15 return to shipper fee.

📦 Delivery Confirmation & Liability Policy

Once a package is marked as delivered by the shipping carrier (e.g., UPS, FedEx, USPS), it is considered successfully fulfilled, and Rare Tequilas is no longer liable for loss, theft, or misplacement.

We strongly recommend that customers ensure a secure delivery location or be available to receive high-value shipments. If you live in a location where package theft is possible or neighbors routinely collect packages on your behalf, please take extra precautions or consider having the package held at a pickup location.

Please note:

Delivery confirmation, including tracking scans and/or carrier-provided photos, constitutes proof of delivery.
Claims of non-receipt after confirmed delivery will not be eligible for refund or replacement.
If a package is retrieved by a neighbor, housemate, or other third party after delivery, this is considered outside our control and not covered by our shipping protection.
Carriers like UPS typically do not reimburse senders for successfully delivered items, and default insurance (if applicable) is often limited to $100.

By placing an order with Rare Tequilas, you agree to these delivery terms and acknowledge that responsibility for the package transfers to you upon confirmed delivery.

Order Processing Times

Orders are processed and shipped Monday through Friday, excluding holidays.
Standard orders are typically processed within 1-2 business days.
Expedited orders (such as UPS Next Day Air and 2nd Day Air) are prioritized and processed within the required timeframe to meet shipping deadlines.

Expedited Shipping

For customers selecting expedited shipping options like UPS Next Day Air or 2nd Day Air:

We fulfill all orders within the required shipping window outlined by the carrier (UPS or other).
Once we hand over your package to the shipping carrier, any delays due to external factors, including but not limited to weather conditions, natural disasters, or other unforeseen events, are beyond our control.
It is the customer's responsibility to be aware of any potential weather-related or situational delays when selecting expedited shipping options.

We will not be able to provide refunds for expedited shipping in cases where the carrier is unable to deliver within the expected timeframe due to circumstances beyond our control, such as weather delays.

Shipping Costs

The shipping costs displayed on our website are estimates. In some cases, we may pay more than the estimated cost to ensure timely delivery. We do not pass these additional costs on to the customer.
Shipping fees are non-refundable once the order has been processed and dispatched, as long as we have met the obligations for the selected shipping method.

Reroutes and Address Changes

Once your order has been shipped, any requests to reroute the package or change the delivery address will incur a fee of $15.00, as required by UPS. This fee must be paid by the customer before we can process the reroute or address change.
To ensure a smooth delivery process, we highly recommend shipping your order to a place of business or an address where someone will be available to receive the package. Please note that UPS requires an adult signature upon delivery for all orders. This policy is in place to comply with legal regulations for shipping alcoholic beverages.

Delivery Times and Tracking

Delivery times vary based on the shipping method chosen at checkout. Estimated delivery times will be provided upon selecting a shipping option.
Once your order has shipped, you will receive a tracking number via email to monitor your package’s status.

PROP 65 WARNING

WARNING: Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol.

RARETEQUILAS.COM is not the seller of the alcoholic beverages, distilled spirits, or any other alcoholic beverages being sold. We are a platform that allows a highly respected and reputable independent liquor store sell their alcoholic beverages online. Every alcoholic beverage purchased on RARETEQUILAS.COM is sold by a partner liquor store using their liquor license. In-store pickups are available by visiting their physical location.

By ordering from RARETEQUILAS.COM you agree to the following terms:

ALL ALCOHOLIC BEVERAGES PURCHASED FROM RARETEQUILAS.COM ARE SOLD IN THE STATE OF CALIFORNIA AND TITLE PASSES TO THE BUYER IN CALIFORNIA. RARETEQUILAS.COM makes no representation to the legal rights of anyone to ship or import alcoholic beverages into any state outside of California. The buyer is solely responsible for the shipment of alcoholic beverage products. By placing the order, the buyer authorizes RARETEQUILAS.COM to act on the buyer's behalf to engage a common carrier to deliver the buyer's order from a legal liquor store in the state of California.

As a buyer, you are responsible for complying with the laws in the state where you reside regarding shipping as well as any applicable excise, use, and sales taxes. Due to state laws, alcohol can be purchased only by adults 21 years and older. Drinking alcohol may increase risk for cancer, and, during pregnancy, can cause birth defects.

Non-California residents are responsible for determining if their state or county laws allow alcohol products to be shipped into their state or county. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts full responsibility for their state verification.

All products are sold in California, with TITLE passing to the buyer in California before shipment.

All California residents are subject to sales tax.

Alcohol cannot be purchased by anybody under the age of 21. Person who delivers will require proof of age with an adult signature. If these circumstances are not met, alcohol will be returned to the return address. Shipper will try multiple times to deliver. Returned products are subject to a fee.

Distilled spirits can only be shipped to the states which allow the delivery of them.

Refunds and Replacements

To be eligible for a refund or replacement, customers must provide the following documentation:

Video Recording: A clear and continuous video recording of the package being opened upon arrival is required. This video must start before the package is opened and continue until the contents are fully visible.
Image of Contents: An image of the contents of the package in their original form is required. This image must show:
- The contents in their original box.
- The contents in their original bottle packaging material, if applicable.

Please email sales@raretequilas.com if you live in one of the states that we cannot ship to, we'd love to find a way to get our tequila in your hands.

Non-California Residents:

Residents not residing in California take full responsibility for determining if their state or county laws allow the shipping